Frequently Asked Questions
We offer flat rate shipping at the following rates:
| $0 - $49.9 | $5 shipping |
| $50 - $149.9 | $10 shipping |
| $150 - $249.9 | $15 shipping |
| $250+ | Free standard shipping! |
Orders are usually processed and shipped the same day or the next business day.
All products are shipped from Irving, TX with standard FedEx Ground shipping.
FedEx ground shipping takes anywhere from 1-3 additional business days to arrive. If you live in a remote region, sometimes it can take more.
We currently do not offer express shipping as a standard checkout option. If you need an order soon, please send us an email at cs@hiendaccents.com and we'll make it work!
A duvet cover requires an insert, such as one of our cozy down or down alternative inserts.
A comforter comes pre-filled, adding convenience but limiting some flexibility in selecting your own insert.
Oven mitt is one mitt and not a set like it is advertised. If you telephone after getting your order, they will correct this and send you another mitt at no charge.
the description states that there are 2 of these for a set. I only received one, another one was shipped later at no cost to me. Very pleased with this purchase
I like it, but thought it’s 2 pieces
