The bag that my duvet cover was in packaged in was covered in black like a black soot dirt. It was filthy. The shipping package was clean, it was the actual clear package that the duvet was in. I couldn't take it out of the zippered bag until I cleaned it completely so I didn't ruin the duvet. Not sure who put this into a shipping package as it was so dirty and gross. Disappointed.
Hi Lisa, I'm so sorry to hear that it arrived dirty. It seems like this item slipped past our standard QC process. I'll reach out to you to discuss further! - Jonathan
Awesome quality...HEAVY!! So attractive...perfect for a southern, tropical themed home.Only thing that kept it from getting five stars was the snag in the first one I got and the length of time it took to get the replacement. Love it!