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Frequently Asked Questions
We offer flat rate shipping at the following rates:
| $0 - $49.9 | $5 shipping |
| $50 - $149.9 | $10 shipping |
| $150 - $249.9 | $15 shipping |
| $250+ | Free standard shipping! |
Orders are usually processed and shipped the same day or the next business day.
All products are shipped from Irving, TX with standard FedEx Ground shipping.
FedEx ground shipping takes anywhere from 1-3 additional business days to arrive. If you live in a remote region, sometimes it can take more.
We currently do not offer express shipping as a standard checkout option. If you need an order soon, please send us an email at cs@hiendaccents.com and we'll make it work!
A duvet cover requires an insert, such as one of our cozy down or down alternative inserts.
A comforter comes pre-filled, adding convenience but limiting some flexibility in selecting your own insert.
Beautiful but rough surface
Dishes are sturdy, pretty heavy. Love the pattern but be prepared for the finish. It is really rough.
Very nice
We have had these plates for a while and they wash up really nice. Very heavy and durable!
Beautiful, but grainy surface all over.
I gave it a 4 star because it's not smooth on the top side. Very grainy surface which makes a lot of scratchy noise when you try to cut your steak or pork chop with a knife. f they were to make more of them, they should make it smooth on the top of the plates and inside the bowls. The grainy surface is perfect for the outside of the dishes. It seems to be very well made and will last a long time. My husband loves them, so we're keeping them!
Beautiful and Sturdy!
I love these plates and ordered 3 sets for my family! They are what I've been looking for. . . for years. I've had multiple other sets of dishes, always looking for a fun but cool set of rustic dishes. These match my style and my house. I won't even be getting Christmas dishes out this year, because I really love using these. They are not light weight, but that's one of the reasons I like them. Seems like they would be harder to break. The edge is unique. I love everything about these dishes.
Original packaging is important
Love the dishes, it’s a beautiful set for my log home fits very well with the whole rustic feel, can’t wait to use them this holiday season, only complaint I have is I purchased 2 sets one packaged from the product company & one from amazon.. although I did know the set was prepackaged from amazon because the original packaging was ruined I also paid 50-60$ less than original packaging so I thought I was saving money because you just throw the packaging away.. well I received a broken bowl because they only used paper plates to separate the dishes in the box and no other filler so they wouldn’t bounce around in shipping.. with the set you can’t buy single pieces to replace. I hate returning items so I’m just going to **** it up with one less bowl.
