Help/FAQ

Shipping

We offer flat rate shipping at the following rates:

- All orders <$99: $10 shipping

- All orders >$99: Free standard shipping!

Orders are usually processed and shipped the same day or the next business day.

All products are shipped from Irving, TX with standard FedEx Ground shipping. 

FedEx ground shipping takes anywhere from 1-3 additional business days to arrive. If you live in a remote region, sometimes it can take more.

We currently only ship in the Continental US (not Hawaii, Alaska or other countries).

We do not typically ship to PO boxes. If you want us to ship to a PO box, please send us an email at cs@hiendaccents.com and we'll find a way to make it work!

We unfortunately don't ship to APO, FPO or DPO addresses.

We currently are required to charge sales tax to items shipped to Texas. 

We currently do not offer express shipping as a standard checkout option. If you need an order soon, please send us an email at cs@hiendaccents.com and we'll make it work!

Returns & Exchanges

Please view our Returns & Exchanges page for more information.

We stand behind all of our products and are proud to offer a 1-year warranty from product defects. If you have any concerns about the quality or workmanship of your product, please reach out to our team at cs@hiendaccents.com.

Other

All of our merchandise come with care labels and/or washing instructions attached on the product. Please refer to the washing instructions included with each product. 

Please refer to the individual item page. If you have any additional questions, please contact us at cs@hiendaccents.com.