While doing a revamp of our master bedroom, I needed a particular color of pillows for my new bedding. After a long search I found HiEnd Accents online and there were the pillows in the exact color I was searching for! Immediately placed my order and the package arrived promptly, but with only one pillow! I called the customer service number and sent an email. First thing the following morning I am in contact with HiEnd Accents. They were so friendly and extremely apologetic for the error of the shipment assuring me the missing pillow would on its way to me immediately! Just a few days later the package arrived and now my master bedroom is awesome and complete!! HIEnd Accents has unique and very high quality products and without a doubt the most responsive customer service I’ve ever experienced! Thank you HiEnd Accents for your beautiful and well made pillows, and for 100% awesome customer service.
Outstanding Customer service