Frequently Asked Questions
We offer flat rate shipping at the following rates:
$0 - $49.9 | $5 shipping |
$50 - $149.9 | $10 shipping |
$150 - $249.9 | $15 shipping |
$250+ | Free standard shipping! |
Orders are usually processed and shipped the same day or the next business day.
All products are shipped from Irving, TX with standard FedEx Ground shipping.
FedEx ground shipping takes anywhere from 1-3 additional business days to arrive. If you live in a remote region, sometimes it can take more.
We currently do not offer express shipping as a standard checkout option. If you need an order soon, please send us an email at cs@hiendaccents.com and we'll make it work!
A duvet cover requires an insert, such as one of our cozy down or down alternative inserts.
A comforter comes pre-filled, adding convenience but limiting some flexibility in selecting your own insert.


Cactus Coaster Set
I purchased the coaster set by phone as a gift for my daughter. The representative I spoke to was very friendly and helpful. The service was great and I received the coasters the next day! My daughter loves the coasters as they match the southwest decor in her home. I highly recommend checking out the wide assortment of high quality products on the HIEND ACCENTS website!