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Frequently Asked Questions
We offer flat rate shipping at the following rates:
$0 - $49.9 | $5 shipping |
$50 - $149.9 | $10 shipping |
$150 - $249.9 | $15 shipping |
$250+ | Free standard shipping! |
Orders are usually processed and shipped the same day or the next business day.
All products are shipped from Irving, TX with standard FedEx Ground shipping.
FedEx ground shipping takes anywhere from 1-3 additional business days to arrive. If you live in a remote region, sometimes it can take more.
We currently do not offer express shipping as a standard checkout option. If you need an order soon, please send us an email at cs@hiendaccents.com and we'll make it work!
A duvet cover requires an insert, such as one of our cozy down or down alternative inserts.
A comforter comes pre-filled, adding convenience but limiting some flexibility in selecting your own insert.

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Pontiac Southwestern Queen Quilt and PillowShams
The design and colors are what are shown online, and I am very happy with the appearance of this quilt set when I put it on my bed. The pillow shams are zippered. A friend also complimented me on the design and colors. I have not needed to wash it yet.
Colors in Image Not Accurate
As expected, the quality of the quilt is great. However, the colors are very disappointing- not at all what the image shows on three different devices! What appears to be sage green stripes are a deep tan, the bold bright "green" is a neon-bright lemon yellow; the gray trim is cornflower blue. The description of "Brown, tan, and multicolor" leaves far too much to trusting the image. SO glad I didn't buy accessory pieces until it arrived!