Frequently Asked Questions
We offer flat rate shipping at the following rates:
|$0 - $49.9||$5 shipping|
|$50 - $149.9||$10 shipping|
|$150 - $249.9||$15 shipping|
|$250+||Free standard shipping!|
Orders are usually processed and shipped the same day or the next business day.
All products are shipped from Irving, TX with standard FedEx Ground shipping.
FedEx ground shipping takes anywhere from 1-3 additional business days to arrive. If you live in a remote region, sometimes it can take more.
We currently do not offer express shipping as a standard checkout option. If you need an order soon, please send us an email at email@example.com and we'll make it work!
A duvet cover requires an insert, such as one of our cozy down or down alternative inserts.
A comforter comes pre-filled, adding convenience but limiting some flexibility in selecting your own insert.
This was NOT a cheap pillow so I was thoroughly disappointed to see that is was under stuffed and does not hold its shape. Plus their tag is on the TOP of it so it shows when displayed. If you flip the pillow so it doesn't show, the sticks of the pillow are upside down. The other two pillows in the photo are from another company but show how full they are.
Hi Nancy, we're so sorry that our pillow didn't meet your expectations. Please reach out to our team at firstname.lastname@example.org and we'll see if we can make it right for you! Thanks for being a customer.
This HiEnd Accents Printed BranchesThrow Pillow 18 X 18 is a great addition to our mountain house bedding. Highly reccommed this item.
This pillow is much nicer than the pictures! It looked flimsy to me but is actually sturdy. The artwork on the pillow is detailed and very impressive.
Awesome pillow for our bed