Frequently Asked Questions
We offer flat rate shipping at the following rates:
|$0 - $49.9||$5 shipping|
|$50 - $149.9||$10 shipping|
|$150 - $249.9||$15 shipping|
|$250+||Free standard shipping!|
Orders are usually processed and shipped the same day or the next business day.
All products are shipped from Irving, TX with standard FedEx Ground shipping.
FedEx ground shipping takes anywhere from 1-3 additional business days to arrive. If you live in a remote region, sometimes it can take more.
We currently do not offer express shipping as a standard checkout option. If you need an order soon, please send us an email at email@example.com and we'll make it work!
A duvet cover requires an insert, such as one of our cozy down or down alternative inserts.
A comforter comes pre-filled, adding convenience but limiting some flexibility in selecting your own insert.
Love the design and colors of this pillow, but almost immediately, the threads along the upper edge unraveled. It was only handled to remove to an adjacent loveseat while I took a daily nap. Disappointed.
Matches perfectly with others in the HiEnd San Angelo design. I do think I got one that wasn't as well made as the others in this style though. On mine, it is coming apart at the zipper an inch or two and will have to be stitched together, which someone should not have to do on a new item. Guess this got past quality control. It is not enough to make the effort to return it for another one.The fringe is nice, but could be a little thicker. Overall, I am happy with the pillow - would have given five stars had it not had the imperfection.