Frequently Asked Questions
We offer flat rate shipping at the following rates:
|$0 - $49.9||$5 shipping|
|$50 - $149.9||$10 shipping|
|$150 - $249.9||$15 shipping|
|$250+||Free standard shipping!|
Orders are usually processed and shipped the same day or the next business day.
All products are shipped from Irving, TX with standard FedEx Ground shipping.
FedEx ground shipping takes anywhere from 1-3 additional business days to arrive. If you live in a remote region, sometimes it can take more.
We currently do not offer express shipping as a standard checkout option. If you need an order soon, please send us an email at firstname.lastname@example.org and we'll make it work!
A duvet cover requires an insert, such as one of our cozy down or down alternative inserts.
A comforter comes pre-filled, adding convenience but limiting some flexibility in selecting your own insert.
I ordered the waste basket & the four piece bath set & received the bath set from another store. Then days after receiving the wastebasket I get an email saying the four piece bath set was out of stock . I have tried to order it from other stores & days after I get emails that it’s out of stock. I am still missing the bath set & looks like I will not find it so I have no use for the wastebasket . It’s a very nice product though.