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Frequently Asked Questions
We offer flat rate shipping at the following rates:
| $0 - $49.9 | $5 shipping |
| $50 - $149.9 | $10 shipping |
| $150 - $249.9 | $15 shipping |
| $250+ | Free standard shipping! |
Orders are usually processed and shipped the same day or the next business day.
All products are shipped from Irving, TX with standard FedEx Ground shipping.
FedEx ground shipping takes anywhere from 1-3 additional business days to arrive. If you live in a remote region, sometimes it can take more.
We currently do not offer express shipping as a standard checkout option. If you need an order soon, please send us an email at cs@hiendaccents.com and we'll make it work!
A duvet cover requires an insert, such as one of our cozy down or down alternative inserts.
A comforter comes pre-filled, adding convenience but limiting some flexibility in selecting your own insert.
United StatesDoesn’t match online pic
I registered for two of these for my wedding. As soon as I got the first I took the other one off. What I got didn’t match anything that picture online. The color/size was correct. It’s not soft at all. It’s not the same material on both sides. It’s feels very cheaply made. I kept it hoping it would be better after washing and drying and unfortunately after doing that it wasn’t much better
HiEnd Accents
We apologize for not meeting your expectations. Our products are manufactured in batches, therefore, the dye lot may change from time to time. However, your feedback is well received and we will make sure to take this into consideration in the future to improve and make our photography up to date. ❤️
United StatesNice quality, poor fit
The quilt is not near as good of a fit as the picture. It doesn’t cover the length of the standard sheets. It is great quality but does not look great on my bed.
Perfect bed layer!
I love this quilt, it is on my King size bed and is a generous size. It is between white and off white. Very warm color and pretty folded at the foot of my bed especially during the summer but a great weight year round. We use a blanket under it in the winter for perfect warmth and use it alone in Fall and Summer. It washes well and just looks like the perfect layers on your bed. I have seen this type of quilt at PB but at a much higher price! I really like this quilt a lot!
Great color but does not fit a king size bed
I really wanted this quilt to work. I have a PB linen & cotton midnight blue quilt that got bleach on it, the PB quilt was $*** to replace. The color of this quilt is spot on, same exact color as the PB quilt and this quilt was only $**** . That's where the similarities stop. This one is much shorter on all sides than the PB quilt. This one is backed with something other than linen & cotton, it looks like a poly cotton backing. This one had a white film on it and the consumer tags were loose in the packaging which made me wonder if it was a return. I'm afraid if I dry clean it, it will shrink even shorter. I'm sending it back and heading to PB to replace at a hefty price tag.
Beautiful quilt, great price. Highly recommend!
Exactly what we were looking for, at a fraction of the price we expected to pay. Great quality. Looking forward to setting up our guest room!
