Frequently Asked Questions
We offer flat rate shipping at the following rates:
|$0 - $49.9||$5 shipping|
|$50 - $149.9||$10 shipping|
|$150 - $249.9||$15 shipping|
|$250+||Free standard shipping!|
Orders are usually processed and shipped the same day or the next business day.
All products are shipped from Irving, TX with standard FedEx Ground shipping.
FedEx ground shipping takes anywhere from 1-3 additional business days to arrive. If you live in a remote region, sometimes it can take more.
We currently do not offer express shipping as a standard checkout option. If you need an order soon, please send us an email at email@example.com and we'll make it work!
A duvet cover requires an insert, such as one of our cozy down or down alternative inserts.
A comforter comes pre-filled, adding convenience but limiting some flexibility in selecting your own insert.
Taupe color is accurate -great quality
High quality and the color is pretty close to what I could see online. They have a hidden zipper, or at least mine do. They match the 3 Pc Carmen Comforter Set, Super King from the same manufacturer and are pictured on the comforter's photos, so that could give you another idea of how the color compares. They are definitely more taupe than they are grey. I added a photo of how I am using them - they sit behind the shams provided with my comforter and are a perfect match. Please don't mind the photos above the bed, they matched the previous duvet I was using.